ANY NO SHOW WITHOUT PRIOR CONTACT WILL BE CHARGED 100% OF THE VALUE OF YOUR APPOINTMENT.
ANY 24HR CANCELLATION WILL BE CHARGED 50% OF THE VALUE OF YOUR APPOINTMENT. If you reschedule within 7 business days we will apply it towards your appointment of same or greater value.
A $100 deposit is required in order to book and confirm every new appointment. This deposit will be deducted from the total cost of your session.
All appointments and booking fee deposits are NON REFUNDABLE and NON TRANSFERABLE.
We ask that if you must reschedule your appointment that you do so 72hrs prior to your appointment. We allow only 1 reschedule.
If you are running more than 15mins late you will need to reschedule and pay an additional booking fee. Out of respect to each client & to ensure each of you get our full attention we do not want to overlap appointments. Please allow yourself time for parking and traffic peak times.
We are not savages, communication is KEY! Please call if it is impossible for you to keep your appointment and we will do our best to work with you. 423-954-0223
If you are sick or experiencing symptoms of Covid-19, please contact us to reschedule. To avoid cancellation fees, you must provide a verifiable positive test result emailed to firstname.lastname@example.org.